Policies

The Nashik Kumbh site is an independent public-information initiative. It is not an official government website and does not present itself as one.

Every operational fact on the site — dates, phone numbers, offices, addresses, road closures, transport, facilities — is recorded in a machine-readable content registry with a source URL, the name of the publishing authority, and the date on which it was last verified.

Editorial voice describes; it does not embellish. Statistics about crowd size, spend, or transport that come from named authorities are attributed to those authorities in the body of the page.

Primary preference is given to the publishing authority: the Nashik–Trimbakeshwar Kumbh Mela Authority (NTKMA), the Directorate General of Information and Public Relations (DGIPR) of the Government of Maharashtra, and the ministries responsible for a given topic (Home Affairs for 112, Health for MEMS 108, Women & Child Development for the women and child helplines).

Wire-service reporting is treated as corroboration, not as a primary source. Where a primary source cannot be opened at the time of verification, we say so in the source note next to the claim.

Any operational claim without a source is either rewritten as description or removed.

If you notice a factual error, please write to the site's editorial address (see Contact below). We will respond within seven working days. Corrections to factual claims are logged in the public changelog.

If a correction affects an emergency-critical claim (helpline numbers, evacuation guidance, medical facilities, transport that pilgrims are relying on), we will apply the correction immediately and note it in the changelog on publication.

The Kumbh Sahayak assistant answers only from the approved content registry. Every answer displays its information status and, where applicable, a link to the underlying source and the date on which we verified it.

Safety-critical questions that we cannot answer confidently are refused honestly; the assistant will route the pilgrim to NTKMA and to 112 rather than guess.

The assistant does not personalise, remember conversations, or transmit user messages to external providers.

The site does not currently accept sponsorships, paid placements, or commercial listings. When commercial listings are opened, every listing will be clearly labelled as sponsored, will show the legal business name, address, and last verification date, and will never carry a badge suggesting official or government-verified status.

Public-safety and official-information areas will remain advertisement-free regardless of commercial activity elsewhere on the site.

The site does not require an account, does not ask for personal information, and does not store user messages sent to the assistant on any server we operate.

Location data is used only when the user explicitly grants location permission, and only for the specific action initiated (sharing your location from the SOS panel, or opening Flow mode on an audio walk). Location is not retained after the action.

The site uses Vercel Web Analytics for aggregate visit measurement (page views, referrer, country). This is not personally identifiable and is not sold or shared.

The site is provided for general information. It is not a substitute for official announcements from NTKMA or from the Government of Maharashtra.

You are welcome to share links to any page. Copyright in the site's own writing and illustrations rests with the site's editors; official information belongs to its publishing authority and is attributed accordingly.

The site is designed to be usable on modest Android phones over patchy mobile networks. It follows the practical intent of WCAG 2.2 AA — keyboard operation, visible focus states, sufficient contrast, respect for reduced-motion preferences, transcripts alongside audio narration.

The site is not yet formally audited or certified for GIGW 3.0 compliance. If you find an accessibility barrier, please write to us and we will fix it.

A named grievance officer will be appointed before any commercial listings are opened. Until then, factual corrections and content complaints are handled through the editorial address.

If you believe the site publishes personal information about you without a lawful basis, please write to us and we will remove or correct it as required.